Returns & FAQ
We want to make sure you love our products and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface. This quick and simple step will help us to provide a speedy resolution.
Because products are made to order, we do not accept general returns or sizing-related returns.
Please read below for more details:
Cancellations
All of our products are made to order especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production
Once your order has gone to production, you may be eligible for a replacement/resolution depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.
Damaged/Quality Issues
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
Refunds policy
PayPal: Any refunds processed will show back up in your Paypal account balance within 24 business hours.
Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days depending on your bank.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, and Apple Pay.
Will I have to pay any additional taxes on my order if I’m located outside of the US?
International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.
Frequently Asked Questions
(FAQ)
What is Muse.House?
A creative platform that combines art, culture, and consciousness. We strive to inspire professionals to embrace their creativity, engage in mindful living, and embark on a journey of growth and self-discovery.
We offer curated content, business consulting, coaching packages,and companion products for clients,users and supporters.
How can I become an exclusive supporter?
To become an exclusive supporter, simply visit our Patreon page and choose the tier that aligns with your interests and goals. By joining as an exclusive supporter, you gain access to a range of benefits, including private community access, behind-the-scenes content, and live Q&A sessions with the creator.
What is included in the Brain Waves and Idea Sharing tier?
The Brain Waves and Idea Sharing tier provides access to a private community where exclusive supporters can engage in creative idea exchanges and thought-provoking discussions. Additionally, you will receive behind-the-scenes content, updates on upcoming projects, and the opportunity to participate in live Q&A sessions with the creator.
What is AberrantNews?
AberrantNews is our monthly newsletter that keeps you informed about conscious living, mindfulness, and creative inspiration. It features curated content, early access to articles and videos, and provides priority registration for workshops and events hosted by AberrantMuse.
What is Circe's Dedication Project?
Circe's Dedication Project is a transformative journey exploring conscious solutions for personal growth and well-being. As an exclusive supporter, you gain access to exclusive guided meditations, affirmations, self-reflection exercises, and engaging group discussions.
How can I join the monthly membership?
To join our monthly membership, simply visit our website and sign up. As a member, you'll have access to enriching content, private community discussions, our monthly newsletter, early access to articles and videos, exclusive guided meditations, and more.
If you have any further questions or need assistance, please don't hesitate to contact us. We're here to help!